Shipping Policy

Thank you for choosing aafia for your dry fruits needs. We aim to provide you with a seamless and satisfactory shopping experience. Please take a moment to review our shipping policy.

Shipping Methods and Providers:

We primarily utilize reputable shipping carriers such as India Post, Blue Dart, and Delhivery for domestic deliveries within India.
Currently, we offer standard shipping services for all orders.

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.
Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs:

We offer free standard shipping on all orders within India.
Minimum order 2000 or above value is required to qualify for free shipping.

Shipping Destinations:

We ship to most locations within India, including metro cities, towns, and rural areas.
If you are unsure whether we can deliver to your location, please contact our customer service team for assistance.

Delivery Timeframes:

Estimated delivery times vary based on the destination and shipping carrier.
Generally, orders are delivered within 3-7 business days from the date of dispatch.
Please note that delivery times may be longer for remote or hard-to-reach areas.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
You can track your order using the provided tracking number on the respective courier company’s website.

Shipping Policies for Special Cases:

During peak seasons or promotional periods, delivery times may be slightly longer than usual due to increased order volumes.
We do not currently offer international shipping. Our services are limited to domestic deliveries within India.

Returns and Exchanges:

We strive to ensure the quality and freshness of our products. However, if you are not satisfied with your purchase, please contact us within 48 hours of receiving your order to initiate a return or exchange.

For hygiene reasons, we cannot accept returns or exchanges on opened or used products unless they are defective or damaged.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at support@aafiadryfruits.in or 04142 299 929.

Policy Updates:

We reserve the right to update our shipping policy as necessary. Any changes will be communicated to customers via our website or email newsletter.

Thank you for shopping with aafiya dry fruits. We appreciate your trust and support!